Frequently Asked Questions
Common Questions
Are your gemstones natural or treated?
All our stones are 100% natural and untreated. We source directly from trusted manufacturers, close to origin, cutting out multiple layers of middlemen. What you see is what the earth made.
Do you offer DIY sessions on weekends?
Weekend sessions are available by appointment only. Walk-ins are welcome on weekdays, 9am–6pm.
How do I care for my gemstone jewellery?
Avoid prolonged exposure to water, sunlight and chemicals. Cleanse your stone monthly with smoke or gentle intention.
Can I customise a piece as a gift?
Yes! Visit us in-store or enquire via WhatsApp (8985 0267) to discuss custom designs.
Do you ship island-wide?
We are working with third-party couriers (Ninja Van / EasyParcel). Shipping rates are shown at checkout.
How do I know which stone is right for me?
Our team will guide you through your element (Wood, Fire, Earth, Metal, Water) and energy focus in-store.
Still have a question?
Mon–Sun 9am–6pm · Walk-in weekdays / By appointment on weekends